Frequently Asked Questions
Our community primarily offers spacious 2- and 3-bedroom apartment homes, with a limited number of 1-bedroom apartments available.
The apartment homes include a private patio, and residents can enjoy our beautifully maintained community amenities, including outdoor grilling areas, spacious green spaces, and a scenic lake where families can relax, fish, and spend quality time together.
We offer guided tours during office hours and our team is happy to show you the community, available apartment homes, and amenities, including our lake, grilling areas, and recreational spaces. Contact our leasing office to schedule a tour at your convenience.
Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.
Applicants must provide 2 months pay stubs, offer letters, tax statements, or bank statements as proof of income. All income documents must be uploaded as PDFs within the application. Everyone 18 years or older is required to complete an application and upload a valid government-issued ID.
Applicants must demonstrate a gross monthly income of at least 2.5 times the rent.
No. Subleasing is not permitted.
Yes. Renter's insurance is required for all residents. Coverage must remain active throughout the lease term.
Residents will receive a renewal notice 60 days in advance. Residents can access the resident portal to review the options, make the selection, and sign the lease agreement.
No, our community does not currently offer affordable housing programs. However, we provide a variety of apartment home options, and our leasing team is happy to help you find a home that best fits your needs and budget.
The property charges an application fee, an administrative fee, and a security deposit.
Our leasing team is available to help make the move-in process as smooth as possible. We can provide guidance on setting up utilities, renter's insurance, and other move-in requirements, and we are always happy to answer any questions.
If you need to terminate your lease early, please contact the leasing office as soon as possible. Early termination is subject to terms and conditions outlined in your lease agreement.
Residents are required to provide a 60-day written notice.
Residents planning to move out must provide 60 days' written notice and a forwarding address before move-out. Residents are responsible for removing all personal belongings, cleaning the apartment, transferring or disconnecting utilities as required, and returning all keys and fobs to the leasing office.
Security deposit refunds are typically processed and mailed within 30 days after move-out, in accordance with state regulations and the terms of the lease agreement.
Security deposits are based on applicant qualifications and screening results and are due on the day of move-in.
Water, sewer, and trash are billed separately, though charges appear on your rent ledger each month. Electric, gas, cable, and internet are set up and paid directly through your chosen providers.
Residents are welcome to choose their preferred internet service provider. Options include providers such as Comcast.
All rent payments are made online through the BILT Rewards portal. Residents can make one-time payments or set up recurring payments for added convenience using a debit card, credit card, or checking account. We also offer flexible payment options through FLEX, allowing eligible residents to split rent payments into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.
The monthly community gas fee is charged to cover the gas service provided for the property's hot water.
Parking is available for residents and guests throughout the community. Each home includes one assigned parking space.
No, there is no parking fee. Resident and guest parking are available at no additional cost.
Guests are welcome to visit residents. However, overnight guests must comply with community policies and may not stay for extended periods without prior approval from management.
No. We do not offer EV charging stations on-site at this time.
Yes. We are a pet-friendly community. For details on our pet policy, please visit: https://www.liveattheestuary.com/amenities
Yes. A one-time pet fee and a monthly pet fee are required per pet. For additional details on our pet policy, please contact the leasing office.
Breed and weight restrictions apply. For additional details on our pet policy, please call the leasing office.
Our community features a dedicated dog park where pets can run, play, and socialize. We also offer plenty of green space and walking areas throughout the property, providing a welcoming environment for both residents and pets.
Residents enjoy access to a variety of community amenities, including a scenic lake for fishing and relaxation, outdoor grilling areas, picnic spaces, a dog park, and beautifully maintained green spaces. For a full list of community amenities, please visit: https://www.liveattheestuary.com/amenities
Enjoy stylish interiors with modern finishes, including quartz countertops, energy-efficient appliances, and hardwood-style flooring. Each apartment features spacious layouts with walk-in closets, private patios or balconies, and the convenience of in-home washer and dryer options. With thoughtful details like ceiling fans, digital thermostats, and ample storage, your home is designed to make life easier and more comfortable. For a full list of community amenities, please visit: https://www.liveattheestuary.com/amenities
Our apartment homes feature an in-unit washer and dryer.
No. There is no designated bike storage, but we do allow bike storage on patios.
Yes. All homes are fully-wired for immediate Wi-Fi service activation.
Packages are delivered to our mailroom and also to the Amazon locker.
Yes. Visit our website to take a tour, explore floor plans, and discover your future home at your convenience through our Virtual Tour page: https://www.liveattheestuary.com/virtualtour
No. Furnished homes are not available.
Our community is conveniently located near shopping centers, grocery stores, restaurants, schools, parks, and major highways, making it easy for residents to access everyday necessities, entertainment, and local attractions. For additional local highlights, please visit: https://www.liveattheestuary.com/mapsanddirections
For entertainment and recreation, you’re close to attractions like AMC Camp Creek 14, Six Flags Over Georgia, and the Southwest Arts Center. Outdoor enthusiasts will appreciate nearby parks and trails including Sweetwater Creek State Park and Cascade Springs Nature Preserve. For additional local highlights, please visit: https://www.liveattheestuary.com/mapsanddirections
Estuary is located within the DeKalb County School District
Yes, we periodically host resident appreciation events, seasonal gatherings, and community activities designed to bring neighbors together and create a welcoming living environment.
Yes. Quiet hours are observed daily from 10 pm to 6 am.
During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our courtesy patrol service.
Estuary is a non-smoking community
Maintenance requests can be submitted online through the resident portal. To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on-call to assist you.
Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7. Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.
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Our team is always ready to answer your questions.